Data servers containing the personal financial information, Social Security numbers and health history for nearly 2 million Health Net customers nationwide have been missing from a Sacramento-area office for roughly a month, authorities said Tuesday.
The Connecticut attorney general’s office said the managed care company called March 4 to say the drives had been unaccounted for since early February. The office said Health Net began sending letters Monday to affected people, including former and current clients, employees and health care providers.
“When you’re dealing with identity theft, time is of the essence,” said Susan Kinsman, a spokeswoman for the attorney general.
It was unclear why Health Net Inc. didn’t publicly announce until Monday that the servers were missing. California regulators have said nine servers are unaccounted for.
Health Net, which provides benefits to 6 million people across the country, would not confirm any of the details released by authorities in the two states.
The Washington Post